Wigs.com Return Policy: Unparalleled Flexibility and Peace of Mind
Wigs.com Return Policy: Unparalleled Flexibility and Peace of Mind
At Wigs.com, we prioritize customer satisfaction above all else. That's why we offer an industry-leading wigs.com return policy that empowers our valued customers with unparalleled flexibility and peace of mind.
Return Period |
Condition |
---|
30 days |
Unworn, unaltered, in original packaging |
14 days |
Worn, but not styled or altered |
7 days |
Custom orders |
Refund Options |
Timeframe |
---|
Full refund |
Within 30 days of purchase |
Partial refund |
Within 14 days of purchase |
Exchange or store credit |
Within 7 days of purchase |
Benefits of Our Generous Return Policy
- Unconditional Satisfaction Guarantee: Our wigs.com return policy ensures that you can purchase with confidence, knowing that your satisfaction is our top priority.
- No Questions Asked: We trust our customers to make the best decision for themselves. Therefore, we don't ask questions when processing returns.
- Extended Return Period: With our 30-day return window, you have ample time to try out your wig and make an informed decision.
Success Stories
- "Thanks to Wigs.com's return policy, I was able to find the perfect wig for my special event. The hassle-free return process gave me the peace of mind to experiment with different styles." - Sarah J.
- "I've been ordering from Wigs.com for years. Their flexible return policy allows me to buy with confidence, knowing that I can always get a refund if I'm not completely satisfied." - Martha K.
- "As a cosplayer, I often need to return wigs after events. Wigs.com's 14-day return policy for worn wigs has saved me a lot of money and frustration." - Anthony R.
Tips and Tricks
- Preserve the Original Packaging: To ensure a full refund, keep the wig in its original packaging to prevent damage.
- Avoid Alterations: Any alterations, including cutting, styling, or coloring, will void the return eligibility.
- Return within the Timeframe: Adhere to the specified return period to guarantee a refund or exchange.
FAQs
- Q: Can I return a custom order?
A: Yes, custom orders can be returned within 7 days of purchase for an exchange or store credit.
- Q: How long does it take to process a refund?
A: Refunds are typically processed within 7-10 business days from the date of receipt.
- Q: Can I return a wig if I wore it outside?
A: Worn wigs can be returned within 14 days of purchase, provided they are not styled or altered.
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